At TBR WorldWide we take pride in our report with customer service maintaining the highest possible level of customer satisfaction. We have been in business for over 15 years during which time we have repaired and distributed thousands of refurbished IT products. Our experienced technical and customer support staff are at your disposal to trouble shoot and resolve any concerns you may have regarding the product(s) you have purchased. You can contact us via e-mail by clicking here or if you prefer speaking directly to a customer service representative, our telephone support hours are from 7:00 AM to 4:00 PM (CST)Monday through Friday at (224) 602-8266. If you have sent us an e-mail or left a voice mail outside of our normal business hours, we will get back to you as soon as possible on the next business day.